How can you offer true Dedicated Servers at such a low Price?

This is the most frequently asked question of all. DedicatedServer.net.au is able to maintain this everyday pricing on dedicated servers by owning and operating our own colocation facility, buying bandwidth in large blocks, utilizing our own staff for maintenance and support, and buying hardware in bulk quantities. In essence, our 4 years of experience and purchasing power in this industry are being put to work for you. We always wonder why the other guys charge so much.

What are the most common uses of a DedicatedServer.net.au's server?

The most common uses are as Hosting Servers, Development Servers, Staging Servers, Email Servers, Data Backup Servers, Photo Servers, Gaming Servers, File Servers, Monitoring Servers, or as failover servers to existing network setups.

What versions of Linux do you offer?

Red Hat, Fedora, Free BSD, Debian, Suse, Gentoo, OpenBSD, CentOS, Ubuntu.

What Control Panels do you offer?

Our control panel option is cPanel ($40 per month).

What forms of payment do you accept?

We accept Visa, MasterCard, American Express, and Discover. You may also pay by check, but this will result in slower activation times. Additional information may be found on our Order Form.

Can I change the physical specifications of the server?

Hardware changes can be made at any time to any of our servers. Changes may affect your setup and monthly recurring charges.

Is DedicatedServer for Everyone?

DedicatedServer.net.au's servers are designed to be Self Managed computers. We can offer all of the support a customer wishes, however DedicatedServer.net.au is ideally suited for those users who like to manage their own servers. These types of users will realize the greatest value from DedicatedServer.net.au, but we most certainly welcome all users.

Is there telephone support?

DedicatedServer.net.au offers support via a user friendly email ticket system. There is no telephone support. DedicatedServer.net.au also offers Advanced Support for $75 per ½ hour.

What type of connection will I have?

All DedicatedServer.et.au customers are connected via their own 100Mbps cross connection to Infolink switches which have redundant Tier-One backbone connections.

Who will have control of the server?

This is your own dedicated server. You will have complete root access control over the server. DedicatedServer.net.au does not even maintain access.

What types of applications can I load?

You are free to load any applications you wish as long as they are not in violation of our AUP.

How many IP addresses can I have?

DedicatedServer.net.au maintains strict records of all of our IP addresses. You are free to have as many addresses as you wish as long as they are being used. There is a $10 one time processing charge for each IP address.

What is your Acceptable Use Policy?

Click here to view our Acceptable Use Policy

What if I want to upgrade my server plan?

DedicatedServer.net.au customers can upgrade to any server plan at any time with no additional fees. We will set up your second server, and give you time with both servers online to complete your migration.

Can you waive the setup fees, or give a discount if we pre-pay for the year?

Unfortunately, due to the every day low pricing of DedicatedServer.net.au, we are unable to waive the setup fees or give any further discounts.

What are the exact versions of your current Unix/Linux offerings?

These can be viewed on our order form.

What is the definition of a reboot?

When we mention a reboot on the More Information page. We are referring to instances when we have to physically reboot your server. You are free to reboot your server remotely by yourself at any time, at no charge. This is one of the many benefits to having your own dedicated server.

What is the definition of a System Restore?

A system restore is when we have to restore your server to the same state that it was in when you first received your start up email. This is usually only happens when a customer does catastrophic damage to their system OS.

Do you allow resellers?

Yes, quite a few of our largest customers are hosting companies who are reselling space on our servers as shared hosting to their clients. We encourage the resales of our servers.